Category: Blog

We are excited to share that LiveOak Ventures led the $2M Seed in Merit Medicine. This investment is fueled by our conviction that Merit is transforming how self-funded employers manage their healthcare costs in the rapidly evolving healthcare industry.

The landscape of employer-funded healthcare has witnessed a quiet yet monumental shift, with a significant portion of the workforce now reliant on self-funded health plans. In these plans, employers bear the direct financial burden for their employees’ healthcare costs. As a consequence, Stop Loss (“SL”) insurance becomes not just a prudent risk mitigation tool but an indispensable one — albeit with financial implications that can be staggering. Self-funded employers, especially those in the mid-market with a workforce strength of under 15,000, are finding themselves in the vise of ballooning SL premiums, driven by growth in high-cost specialty medicines and aggressive pricing from healthcare providers. These spiraling costs place immense pressure on employers, creating an urgent need for efficient and innovative cost management solutions.

The current market offerings for risk assessment of employee health are underwhelming at best. They operate at two extremes: either overly simplistic analyses or prohibitively costly consulting services. This is where technology can bridge the gap, and Merit Medicine stands ready to lead such a transition.

Merit provides AI-powered predictive model that deconstructs and analyzes third-party claims and employee data. It identifies crucial health condition trends and accurately forecasts potential high-cost drug utilization. This intelligence enables employers not only to anticipate health risks but also to determine appropriate SL coverage levels, which could translate to significant cost savings and return on investment.

Driving this transformation is the Merit Medicine team, which brings a unique blend of expertise in drug pricing, healthcare analytics, and actuarial modeling. Their domain experience — including stints at Genentech, Aetion, Morgan Health,  and The Advisory Board — provides the team with an unmatched perspective on tackling the pressing needs of self-funded healthcare.

We couldn’t be more excited to support Merit Medicine as they provide clarity and cost visibility into a sector previously marked by economic uncertainty and complexity. Merit Medicine is ready to redefine the playbook for employer health coverage, empowering self-funded employers to harness cost-effective and pragmatic healthcare strategies.

We’re excited to share that LiveOak Ventures led the $5M Seed in Perigon. This investment is a testament to the significant market opportunity, the quality of the team, and the strength of Perigon’s contextual intelligence capabilities.

In today’s fast-paced and ever-changing world, content generation across the web is happening at an unprecedented rate. This content comes from a myriad of sources, ranging from ultra-local and niche to global publishers. As a result, there has been a diffusion of what is considered authoritative and conclusive on any given topic. At the same time, there is an even greater thirst for such content by both consumers and business practitioners. With so much information available and so many sources to vet, it can be challenging for businesses in particular to sort through the noise and extract signals to drive decisions. Insert Perigon.

In mathematics, a perigon is an angle of 360°. True to its name, Perigon’s technology aims to redefine how businesses scour sources comprehensively and contextually to uncover insights that might otherwise go unnoticed. Through a proprietary process that extracts raw data from millions of inputs and data sources daily and then filters, enriches, clusters, and summarizes, Perigon is able to distill terabytes of data into structured, real-time feeds with API access and help ultimately drive actionable decisions. Perigon already serves over 70 customers across a range of industries including financial services, supply chain, government, and media.

We are thrilled to partner with a stellar team that is uniquely positioned to tackle this problem. Joshua Dziabiak, CEO and co-founder of Perigon, is the definition of a serial entrepreneur. Having founded his first startup at age 14, Perigon is Joshua’s 5th startup endeavor, and has been a savant on the creative use of data and performance marketing methods to unlock and scale business models. Prior to Perigon, Joshua co-founded the insurance comparison site, The Zebra. Joshua teamed up with Emmy-winning innovator Josh Rickel to build Perigon. Josh brings a wide range of startup experience across entertainment, media, SaaS, venture capital, and government. Earlier in his career, Josh led sales and marketing at Mass Relevance through its acquisition by Spredfast, culminating in a successful acquisition by Vista Equity Partners in 2018. Their combined vision and expertise were evident from our very first conversation.

It comes as no surprise that the Perigon team has been able to deliver so much value to dozens of customers, many of them household names, in a short amount of time. Perigon’s customers span a wide range of industries that demonstrate the value and versatility of their technology. One example is in the field of financial intelligence, where Perigon goes beyond traditional market news to provide time series data that can enhance algorithms and financial models. Investors and analysts (in this case, the end users) can track unlimited keywords and companies, monitor brand, market, or industry news, discover buy/sell signals, and analyze the perceived sentiment of a publication to predict the market’s reaction.

Another use case is in risk intelligence. Perigon’s news API allows businesses to track real-time event data that may impact their operations, staff, supply chain, or brand. Perigon’s entity, aspect, and topic extraction tracks relevant mentions across sources that are intelligently classified into real-time risk signals, allowing companies to stay ahead of potential disruptions. Their smart classification system distinguishes between hard news and soft news or opinions, while dynamic geo-location and time series tags pinpoint where and when events occur.

The examples we encountered in customer diligence calls underscore a clear “why now” for Perigon. At its core, AI has fundamentally transformed the way businesses think about utilizing unstructured and structured data to deliver valuable analytics.We believe this trend will continue to accelerate the need for clean, structured data products – whether consumed as a key input in what’s now an exploding number of AI/ML models, or directly by an end user.

From a business perspective, Perigon has been incredibly capital efficient, outpacing inferior products that incumbents have taken years to build. In our diligence process, customers consistently praised Perigon’s superior ability to ingest, de-duplicate, and organize a long tail of data sources in a clean way. With features like story summarization, clustering, categorization, sentiment analysis, and enrichment, Perigon has quickly become a trusted partner for leading companies worldwide.

As the first institutional money in, backing visionary entrepreneurs looking to tackle large underserved markets with distinctive technology, Perigon is middle of the fairway for what constitutes a “LiveOak deal”. Here’s to the beginning of an exciting partnership!

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Embarking on an exciting journey into the next decade, LiveOak’s founding partners proudly celebrate their 25th year of successful, early-stage investing in Texas. Over a decade ago, they founded LiveOak based on the conviction that Texas had all the DNA for a robust entrepreneurial ecosystem and that a venture capital firm that was maniacally focused on Texas entrepreneurs would be the key catalyst to unlock the market’s full potential. Today, that belief has been validated. In the past decade, LiveOak’s partners have helped create about $5 billion in enterprise value and led/co-led over 60 high-growth investments in Texas-based leaders, such as AmplifAI, DISCO (NYSE: LAW), Eventus, Homeward, OJO Labs, Osano, SchooLinks, Take Command Health, and many more, some starting at inception. The firm was honored at the inaugural Austin A-List Awards in 2022 as the Venture Capital Firm of the Year and received the Austin Gives Charitable Champion award.

Looking forward, in line with our successful and proven investment strategy, which has led to us becoming the leading venture investor in Texas, we are now unveiling a significant rebrand. This brand transformation goes beyond a change in name to LiveOak Ventures or a visual shift; we are embracing a tagline that epitomizes our all-in unwavering commitment towards Texas-based founders and the broader vibrant Texas community that we proudly call home.

#1: All-in on Founders

Our commitment to founders takes center stage. We’re here to support you every step of the way. Beyond just providing capital, we will actively assist you in all aspects of company building. As dedicated team players and strategic advisors, we promise to hustle just as hard as you do. We understand the challenges of your entrepreneurial journey and approach collaboration with empathy and transparency. Leveraging our full team, combined experiences, and deep networks, we will work alongside you to help build enduring businesses.

#2: All-in on Texas

Our roots run deep in the Lone Star State, and our rebrand mirrors our pride in the unique spirit and resilience that define Texas. From the thriving tech ecosystem in Austin, Dallas, and Houston to emerging innovation hubs across the state, we are passionate about fostering local talent and contributing to the growth of our dynamic community.

#3: All-in on Community

At LiveOak, community is more than just a buzzword; it’s ingrained in our DNA based on the conviction that our efforts ought to be, metaphorically, like a rising tide that raises all boats and not just the handful of entrepreneurs we back. That emphasis has translated to us seeding LiveOak Launch (an initiative to support women leaders in the community), our participation in countless panel discussions, hosting community networking events, and taking board roles in notable local non-profits. Above all, we are proudest of the LiveOak Gives Program, an annual initiative that leverages the scale of the LiveOak network to support local non-profit organizations that focus on the vulnerable populations in our community—children, the elderly, and families trapped in poverty. We are excited to announce the close of our fifth campaign and have collectively surpassed $1M in grants to 20 organizations.

The Next Decade and Beyond

As we double down on our Texas entrepreneur-focused strategy, we remain steadfast in establishing strong foundations that contribute to the development of future leaders. This exciting new chapter lays the groundwork for industry-shaping investments and to make a positive impact. Our team is energized, our vision is clear, and we are ready to support the bold ideas that will define the next era of innovation.

To our founders, partners, and the entire LiveOak Ventures community, we thank you for over a decade of collaboration, trust, and shared successes. We invite you to join us on this exhilarating journey into the next decade and beyond, where we will continue to be All In on Founders, Texas, and Community.

For more than 20 years, our investment philosophy has been to serve as lead investors in backing exceptional Texas-based entrepreneurs disrupting massive industries in their first institutional rounds. Applying this philosophy, we have doubled down on leading early-stage investments in companies that have subsequently become industry leaders in the nexus of real estate, technology, and fintech, while also operating under the confines of regulatory frameworks that are relevant across these industries. Our investment in Nada exemplifies the same theme.

Our first investment with this playbook was Opcity (lead referrals), which was followed by Ojo Labs (guided marketplace for real estate leads), then Homeward (power buying for consumers), and recently, Backflip (power buying for investors). Marshaling the insights, networks of great entrepreneurs, and experiences from leading investments in these exceptional companies, we are pleased to announce that we are leading our latest investment in this space – an $8.1M financing round in Dallas-based Nada Finance. Nada extends the vein of fintech meets real estate by providing a platform that enables homeowners to unlock the vast latent value in home equity through a debt-free, equity-share model known as a Home Equity Investment (HEI). Nada sources capital for HEIs from unaccredited retail investors who can invest in shares of a city, thus democratizing real estate investing – these insights form the foundation of the thesis for our investment in Nada.

#1 – The Home Equity Opportunity

The first insight is anchored around our conviction in the size of untapped home equity in the US which recently surged to over $27T at the end of Q1 ‘22. In the fourth quarter of 2021 alone, home equity grew $3.2 trillion compared to the same period in 2020, according to real estate analytics firm CoreLogic. While there will undoubtedly be downward pressures on the rate of growth, and ultimately on the values, of home equity, this is a substantial corpus that many homeowners have the option to unlock cash — without having to sell their homes or take out expensive personal loans. Historically, homeowners could only tap their equity through a home equity loan, a home equity line of credit (HELOC), or a cash-out refinance. However, with rates spiking for the foreseeable future, this has become a much more expensive option to tap into and one that increases the homeowner’s total debt. With Nada’s technology-enabled products, homeowners can access their home equity and also spend in a frictionless fashion using the Nada debit card without the encumbrances associated with adding new debt at high-interest rates.

#2 – Democratizing Real Estate Investing

The second insight is how the company is transforming the way people invest in real estate by providing them access to opportunities that were previously only available to accredited investors. For the first time ever, retail investors can buy and sell shares of a top city, for as little as $250, on the platform by investing in Nada’s “Cityfunds” investment product. This product is an index-like real estate fund providing targeted exposure to a single city’s home equity market. While there has been a growing number of platforms that enable retail investments in real estate, Nada is the first to enable directing these investments to home equity. Accomplishing this in a proprietary regulatory-compliant and SEC-qualified framework is another secret sauce of the company.

#3 – Strong Multidisciplinary Founding team 

Last but not the least, as in any LiveOak investment, the reason for our investment is the two founders – John Green and Mauricio Delgado, who bring a strong combination of specialized skills around mortgage, specialty lending, regulatory compliance, and technology and vision required to address this ambitious endeavor. In a highly capital-efficient fashion, they have already put in place the infrastructure and consummated transactions for over 1,500 users across three Cityfund public offerings and generated a waitlist of over $300M in homeowner equity on their platform. 

In summary, democratizing access to real estate for investors while enabling homeowners to unlock the intrinsic value in home equity using debit cards is a compelling and complex problem that sits at the confluence of several large opportunities. The Nada founders are uniquely qualified to address this challenge, and we at LiveOak are excited to partner with them to help build a successful company!

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We’re delighted to partner with John R Green and Mauricio Delgado and lead the investment in Nada Inc. as the company looks to unlock trillions of homeowners’ equity by democratizing access to real estate investing. Welcome to the LiveOak Venture Partners portfolio!

Passwords are the leading cause of data breaches and the most likely path to account takeovers. In addition to the security concerns, passwords are hard to manage and create user friction that has direct topline impact. By some accounts, over a third of online purchases are abandoned due to forgotten passwords. Despite these drawbacks, authentication hasn’t meaningfully changed since Web 1.0.

With all the known downsides, why are we still relying on passwords, a paradigm introduced in the earliest days of computing? 

Any authentication system relies on at least one of the following: “something you know,” like a password, “something you have,” like a key fob or access to an email account; and “something you are,” like a biometric. You can forget a password, and an email account can be compromised, but if implemented properly, a biometric based on your fingerprint or face is much harder to lose or have compromised.

To build a better system around biometrics, you need to simultaneously address three areas: client devices with a biometric input, the web servers, and the communication protocol between the two. Until recently, this was an insurmountable task for any single company, given the heterogeneity in the space and lack of widespread client devices with a biometric input.

Now two trends have come together to make this achievable. First, biometrics have proliferated into our everyday devices in forms such as Touch ID, Face ID, and Windows Hello. Second is the adoption of a new authentication specification by major browsers called WebAuthn. WebAuthn enables biometrics on a client device to provide authentication on the Web. Importantly, it does so without sharing the biometric data itself, preventing potential abuse of Personal Identifiable Information (PII).

However, the orchestration of such a system is significantly more complex than with password-based authentication. Users have multiple devices, each with their own unique biometric inputs and keys, that need to map to the same account. New devices need to be registered, old ones may be lost, and some devices may not have a biometric input at all. Navigating this complexity while presenting a seamless customer experience is a must. And on top of that, you need to provide a seamless implementation experience for developers.

We met two exceptional founders, Cole Hecht & Anna Pobletts, building precisely that. Their deep domain expertise and careful attention to making a seamless experience for the end user and developer position them well to build a winning solution in this space. This is why we invested in Passage.

Passage is a biometric passwordless user authentication platform built for developers. Their solution enables developers to easily provide passwordless authentication based on the open standard WebAuthn to their users, reducing friction and providing best-in-class security. Passage does not store any biometric data, making it ideal for security and privacy-focused companies and users.

The next generation of authentication is on the horizon, and it is passwordless. We’re excited to partner with Passage as they lead the way to build authentication based on “what you are,” not “what you know.”

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Proud to partner with Cole Hecht & Anna Pobletts in building Passage. More on why we at LiveOak Venture Partners were excited to invest.

by Krishna Srinivasan, Chairman of the Board, DISCO and co-Founding Partner, LiveOak Venture Partners

In October 2013, we received a cold email – it had all the elements at first glance that begged to be ignored.  The email came from a person named “CeCe” who talked about a founder called “Kiwi” and a company called “DISCO” in the legal tech space, which was also a category that did not have a history of great companies or large outcomes. But, boy, am I glad that we did not ignore that email! 

LiveOak’s entrepreneur-first philosophy meant a commitment to look at all deals, even cold, inbound ones, and we quickly discovered that this showed a lot of promise. Kiwi was the youngest ever graduate from Harvard Law (graduated at 19), was the managing partner of his law firm, and, while practicing law, had hacked together a product that was generating early revenue. When we first met him, we were blown away by his domain knowledge and passion for transforming the future of law. Additional deeper diligence through some friendly litigators in our network indicated that this was an industry that was sorely in need of better products. During deeper discussions with Kiwi, we uncovered a fierce entrepreneurial spirit and a desire to learn and evolve into a world-class tech leader. Armed with the conviction around a domain-rich entrepreneur and large market opportunity, we decided to proceed forward as a founding investor. Ultimately, the company was formed (spun out of his law firm) at the same time as our initial investment.

Wow, aren’t we delighted that we embarked on this journey? Since being founded in December 2013, the company has grown from minimal revenue to now a successful IPO (NYSE: LAW) with a first trade market capitalization above $2.5B As stupendous this trajectory has been, it neither has been a straight line nor influenced by a single factor. I would attribute the success to a combination of domain strength, grit, collaboration, and good ol’ serendipity.

Domain Strength

Yes, Kiwi’s rich domain expertise was what attracted us to DISCO (N.B., the LiveOak playbook entails backing domain-rich, often first-time entrepreneurs and helping them grow into world-class tech entrepreneurs by helping with all aspects of company building). Kiwi’s obsession with using technology to help lawyers practice law has permeated into a company-wide focus on infusing deep legal knowledge into every piece of code shipped out. Every product was conceived after thinking about the problem from the shoes of a lawyer. As a result, DISCO has fused seemingly orthogonal disciplines of deep understanding of law with world-class engineering to create powerful user experiences that lawyers and other legal professionals love. Lots of entrepreneurs have deep knowledge of their respective fields, but Kiwi and the team exemplified the desire and capability to create magical products – an incredible distinguishing feature of the company. In an industry not known for user delight, the product has an impressive NPS of 63. 

Like any other ambitious entrepreneur, Kiwi, even from the first pitch, articulated a multi-stage product roadmap for grabbing a market that was tens of billions of dollars. While that looked like a pipe dream then, today, the company is well on its way to grabbing that exact market he had outlined. 

DISCO is very much a story of Kiwi parlaying his rich knowledge of law and thinking many moves ahead for their customers and creating products, services, and experiences to meet current and future needs. That domain-rich inventor’s spirit is what positions this company to define and lead legal tech!

Grit

Kiwi and the company have gotten here in no small measure due to their grit. As with most startups innovating in markets not yet proven, there was some doubt from prospective investors, employees, and so on.  They questioned how difficult it may be to attract future investments in legal tech, to show strong traction in the market, whether the business model was right, and the impact of competition, even with the strength of DISCO’s product. Now seeing how far DISCO has come, their uncertainties have not come to fruition. These folks simply underestimated Kiwi and the team’s grit to bludgeon their way through these issues. 

The financings of the company certainly involved significant effort. However, through them all, Kiwi never had a moment of self-doubt or reduced conviction on the scale of the company that he could build here. So, for all the entrepreneurs out there, don’t be disheartened if there are challenges in getting the financing dollars and terms you want, as there is not often a ton of term-sheet-love spewing out there.

There were challenges in hiring the optimal leaders for every function, given the preferences around possessing both legal domain knowledge and world-class enterprise software sensibilities. This unique combination is not often available due to the lack of standout winners in legal tech. In absence of optimal leaders, Kiwi has operated as a functional head for practically every department at some point of time. Waiting for the right leaders and gritting it out until the right one was available became the mantra. Today, more than half the executive team are lawyers, and several others have deep backgrounds in the legal industry as well as experience at hyper-growth software companies.

Collaboration

The DISCO success story has also been a textbook example of collaboration between a venture capitalist and an entrepreneur, one that began the day we signed the term sheet. We had finally agreed on all the terms, but that was only after a relatively intense set of discussions where I felt that Kiwi came across as a nitpicky litigator who was focused on corner case scenarios rather than a typical pragmatic tech entrepreneur. I told him to go forward, we needed to be convinced that our relationship could be more collaborative rather than one that felt like a legal scrimmage. Kiwi countered that he would drive over to the office to “make his case.”  Now that was a rare icy November day, and he was in Houston, 200 miles away!  But that would not deter him from driving to Austin! His action to make this future relationship successful was itself enough of a powerful signal that we signed the deal the moment he strode into our office – that cast the die for a trusting, collaborative style throughout our relationship.

Indeed, we have had many spirited debates – should we stay as a pure-play software business or be full-stack with an AI-based review platform? What is the optimal organizational design to sustain our stunning land and expand model? Should we stay mostly channel vs. make a big push on the direct business? How should we position ourselves (as a vertical software player or as a horizontal software for legal category)? Are we ready to go public – the list goes on and on and on. Every one of these questions had enormous underlying ambiguity and given the magnitude of the consequences, of course, had some fierce opinions on both our sides. Unequivocally, in all these situations, the process was intensely collaborative, intellectually honest, and with the sole emphasis on what was best for DISCO.
It was hard to predict on that icy night in November, I simply could not have hoped for a more collaborative partner than Kiwi on this incredible journey.  

Serendipity

The origins of our first investment in the company were serendipitous. We at LiveOak were fortunate that we could spot this “diamond” in the volume of cold emails we received. 

Many of the unicorn-esque hires on the leadership team required deep legal and enterprise tech expertise and happened as a result of happenstance. We were so fortunate to find Michael Lafair (a lawyer-turned-CFO). We were also lucky to find Andrew Shimek, a rare lawyer-turned Head of Sales who embodied both legal and enterprise sales traits, and Keith Zoellner, our Head of Engineering with expertise building world-class products and legal domain. Many other people and key board members, such as Jim Offerdahl, Colette Pierce Burnette, and Scott Hill, were connections that were made at the right place, right time. 

Finally, it was of course, serendipitous that Kiwi and my favorite soul food cuisine was Sichuan food! Ma-Po Tofu from Mala’s Bistro in Houston or A+A Sichuan in Austin was added motivation to meet, eat and strategize often!

After all, good fortune favors the brave and those with grit!

In closing…

The future is even brighter, and the opportunity is seemingly unbounded, and we believe that the company is indeed poised to be one of the largest and most innovative software leaders for decades to come. This is the first software IPO out of Austin in a while, and it’s extra special given it was birthed in Texas and seed invested at inception by a Texas VC firm. 

The success of DISCO and its IPO will be even more impactful for Austin and Texas at large as outsized successes are bound to beget many, many more in the future. Also, with Kiwi and a management team that is committed to building a long-term standalone company, DISCO is bound to have a powerful accelerating effect on the Texas ecosystem. DISCO Cares is a company initiative that is helping drive programs that support vulnerable populations across Texas. There are a number of DISCO-alum startups already sprouting, in Austin and Houston. 

Having started this journey as the only other board member besides Kiwi at the time of inception, I am honored to now serve as Chairman of the Board as a part of this milestone IPO event. I look forward to helping Kiwi drive and shape DISCO’s next phase of growth for years to come and to contributing to DISCO’s legacy-shaping initiatives, from their community impact to the spawning of more promising entrepreneurs in the decades to come. In particular, we look forward to partnering with many more entrepreneurs who might learn from and imbibe many of this successful young lawyer’s characteristics around domain strength, grit, and collaboration while building their respective successful ventures!

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Our journey with DISCO began with a cold e-mail from Kiwi Camara, which led to our initial investment, and today reached a milestone IPO with a first trade market cap of $2.5B. Our Founding Partner and DISCO Chairman, Krishna Srinivasan, shares an intimate look at this remarkable success story.